FA998's Terms and Conditions — In Plain English

1. General Rules & Applicability

These terms and conditions form a legal agreement between fa998 and its users. By registering or using the fa998 platform, you automatically agree to these terms. It is therefore important to read this page in full before signing up.

Fa998's terms and conditions may be updated at any time. A notice will be posted on the platform whenever changes are made. Continued use of the platform after any update will be considered acceptance of the revised terms.

• These terms and conditions apply to users in Bangladesh.
• fa998 reserves the right to update these terms and conditions at any time.
• In the event of any discrepancy between the Bengali version of these terms and any other language version, the Bengali version shall prevail.
• fa998 is strictly off-limits to minors under the age of 18.

2. Account Policy

At fa998, every individual is only One Account Yes, it is technically possible — but if multiple accounts are found under the same person's name, all accounts will be closed and balances may be forfeited.

Accurate and truthful information is required at the time of registration. Providing false or incorrect details may result in account termination. KYC (Know Your Customer) verification may be required for large withdrawals.

• Users must be at least 18 years of age.
• Each person is allowed to hold only one account.
• Keep your account password private at all times.
• Using someone else's account is strictly prohibited.
• Users are solely responsible for the security of their own accounts.
• If you notice any suspicious activity, contact support immediately.

3. Deposit & Withdrawal Policy

Deposits at fa998 can be made via bKash, Nagad, and Rocket. Deposits are typically credited to your account instantly. Withdrawals are usually processed within 15 minutes to 4 hours, though verification requirements may occasionally cause delays.

• Deposit methods: bKash, Nagad, Rocket.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Multiple withdrawals in a single day are allowed, but daily limits apply.
• Wagering requirements must be met before withdrawing funds derived from bonuses.
• fa998 reserves the right to put withdrawals on hold if a transaction appears suspicious.
• Withdrawals to third-party accounts are not permitted.

4. Bonus & Promotion Terms

Fa998's bonus and promotion offers are designed exclusively for our users. However, each bonus comes with its own terms and conditions that must be followed. To withdraw bonus winnings, the specified wagering requirements must be met.

• Each bonus comes with its own wagering requirements — see the promotions page for full details.
• The same person or household may not claim the same promotion more than once.
• If wagering requirements are not met before the bonus expires, the bonus will be cancelled.
• Claiming bonuses from multiple accounts on the same IP address or device is strictly prohibited.
• fa998 reserves the right to modify or cancel any bonus offer.
• Proven bonus abuse may result in account closure.

5. Betting Rules & Conditions

There are a few basic rules to follow when betting at fa998. Once a bet is confirmed, it generally cannot be changed or cancelled. Odds in Live Betting may change at any time.

• Verify all details before confirming a bet — no changes can be made after confirmation.
• If a match is suspended or cancelled before it begins, the bet amount will be refunded.
• If a technical issue disrupts bet processing, fa998 will make the final decision.
• Any evidence of match-fixing or manipulation will result in the cancellation of the relevant bets.
• fa998 reserves the right to investigate any unusually large bets placed on the same event.
• Maximum winnings vary by market — see the betting page for details.

6. Responsible Gaming Policy

Fa998 believes betting should be fun, not stressful. That's why responsible gaming is a top priority on our platform. Users can set their own limits at any time.

• Option to set deposit limits — daily, weekly, or monthly.
• Cooling-off option available — from 7 days up to 3 months.
• Option to activate permanent or long-term self-exclusion.
• Parental control tools to prevent access by anyone under 18.
• You can reach out to our support team for help with gambling addiction.

7. Privacy & Data Protection

Fa998 stores users' personal information with the highest level of security. Your data is never sold to third parties. For full details on how data is collected, used, and protected, Privacy Policy on this page.

• All transactions and data are secured with SSL encryption.
• Personal information is used solely for service delivery and verification purposes.
• Your information is never shared with third parties unless required by law.
• Users may request to have their personal data deleted at any time.

8. Account Closure & Suspension

Fa998 reserves the right to temporarily or permanently suspend a user's account for any of the reasons listed below. Users may also request to close their own account at any time.

• Violation of terms and conditions.
• Operating multiple accounts.
• If fraud or deceptive activity is proven.
• Misuse of bonuses.
• Confirmed to be under 18 years of age.
• To close your account yourself, please submit a request to our support team.

9. Dispute Resolution Process

If you have a dispute with fa998, contact our support team first. Most issues are resolved within 24 hours. If support is unable to resolve the matter, you may then initiate a formal complaint process.

• Step 1: Submit your complaint via live chat or email at support@fa998.bet.
• Step 2: If the issue is not resolved within 72 hours, please fill out the formal complaint form.
• Step 3: Resolution through an independent mediator, if needed.
• Keep records of transaction proof (screenshots) for all complaints.

10. Changes & Updates Policy

Fa998 reserves the right to update its terms and conditions at any time. Users will be notified via their accounts before any significant changes take effect. The date of the latest update will be shown at the top of this page under "Last Updated".

• At least 7 days' notice will be given before any changes take effect.
• Emergency security changes may take effect immediately.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• Archives of previous terms are available upon request from support.